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What services do you provide?
We provide non-medical in-home care, which includes: companionship, personal care, light housekeeping, memory care, and respite care. These services encompass what elder care is and are all offered in the comfort and familiarity of your own home.
Do you take insurance?
Yes! We take several types of insurance. Some of the insurances we work with are: Arizona Medicaid (ALTCS), VA Aid & Attendance, and Long-Term Care Insurance. Please contact us for a free assessment regarding your needs so that we can help you navigate all the options available to you.
How soon can I get started?
We will need to visit with you in your home and do an assessment to create a customized care plan. Please contact our CARE team to schedule a visit to see if elder care is what you need.
Do you accept medicaid?
To get on Arizona’s Medicaid program via AHCCCS, you will need to first apply. ALTCS is a needs-based benefit of AHCCCS, with a medical screening process and financial assessment to determine eligibility. We will gladly help guide you through the application process and answer what in-home care questions you may have regarding AHCCCS/ALTCS.
How do I get on Medicaid?
To get on Arizona’s Medicaid program via AHCCCS, you will need to first apply. ALTCS is a needs-based benefit of AHCCCS, with a medical screening process and financial assessment to determine eligibility. We will gladly help guide you through the application process and answer any questions you may have regarding AHCCCS/ALTCS.
Do I have to sign a contract?
No! We will have you sign a service agreement, but you can stop services at any time. There is no penalty for stopping services.
What are the minimum hours I can schedule?
In an effort to deliver consistent, quality in-home and elder care, we require a two hour shift minimum.
I just need someone to check in on my Mom/Dad a couple times a week… Can you help?
Yes! It’s very common to help keep family members at home with just a little supervision and assistance. We can also communicate elder care updates or changes with designated family members.
What information do you need from us to start services?
First, we will come to the home to conduct a safety check and free in-home assessment to determine what in-home care is right for you. This helps us to create an appropriate care plan. Of course, we will need all pertinent personal information. In some cases, we may require a deposit covering two weeks of service.
Are you available 24 hours a day?
Yes! Someone from our CARE team is always on call. You will never get an answering service! We are committed to answering what in-home care questions you have and addressing any needs that arise.
I am not sure what to do… Can you help me?
Absolutely—it’s what we strive to do! We understand that it can be overwhelming and stressful navigating home care for yourself or your loved one. Please contact us so we can discuss your situation and needs. We will come to your home (or set up a virtual meeting) whenever it’s convenient to give you our free in-home assessment and determine what elder care is right for you and your loved one. We are here to raise the level of CARE for you!